Contact Us

For any queries related to:

• Technical Problems with the website
• Payments
• Delivery
• Order Tracking
• Returns / Refunds
• Other

Please email customercare@totsplanet.co.uk stating your full name and order number (if applicable).

We will respond to your query within 24 hours.

We do not have a customer care phone number because we pride ourselves in a quick and efficient service via e-mail. This also enables us to have a paper trail for all queries so that our service remains completely transparent to the customer. Of course you may add your phone number to your email to us and we will call you back if the situation requires it.

You may also write to us at:

Tots Planet Ltd.
PO BOX 257
RADLETT
WD7 0BT

Registered Company Information

Totsplanet.co.uk is the trading name of Tots Planet Ltd.

Company No: 5018012
VAT Registered: 832 6818 16