Payment Options
We currently only accept payments through our website: www.totsplanet.co.uk. We believe that this is the most secure way to shop. For more information on security please click here
We accept the following cards:
Delivery Charges
| Orders £0 - £74.99 | Orders > £75 | |
|---|---|---|
| UK Standard* | £3.75 | FREE |
| UK Next Day** | £6.75 | £6.75 |
| EC** | £5.95 | £5.95 |
| US / Canada** | £6.95 | £6.95 |
| Australia / New Zealand** | £9.95 | £9.95 |
Visit www.xe.com to convert these figures into your currency.
EC Countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
* Orders over £15 will be sent via either Recorded Delivery or Special Delivery. Both of these services are trackable and deliveries require a signature on receipt. If you use our Gift Wrap service your order will be sent using one of these secure services, no matter what the value of your order is.
** Certain items are not eligible for UK Next Day Delivery and/or shipping outside the UK. This will be indicated clearly on the product page.
Delivery Times
| Orders with no Personalised Items | Orders containing Personalised Items | |
|---|---|---|
| UK Standard | 3 - 4 Working Days | 7 - 10 Working Days |
| UK Next Day* | Next Day by 1pm | Not Available |
| EC | 6 Working Days | 10 - 12 Working Days |
| US / Canada | 8 Working Days | 12 - 14 Working Days |
| Australia / New Zealand | 8 Working Days | 12 - 14 Working Days |
* If you place your UK Next Day Order before 1pm (GMT), Monday to Friday, the goods will be delivered to you the next day before 1pm (GMT), except if you place your order the day before or on a Public Holiday
