Security

We understand the importance of security and use the latest technology to ensure that all your personal and credit card details remain completely confidential.

The software on our site encrypts your personal information, including credit or debit card numbers. The encryption process creates billions of different code combinations to protect each transaction on our site, so your card details can not be viewed by anyone else on the Internet.

www.totsplanet.co.uk is a member of The Internet Shopping Is Safe (ISIS) programme, run by the industry body for e-retail, IMRG, and backed by the UK Government. All members of the ISIS programme: subscribe to principles of trading in a manner that is LEGAL, DECENT, HONEST, TRUTHFUL AND FAIR; have their site and service reviewed and monitored by IMRG; have its Business, VAT and Data Protection registrations checked by IMRG. For more information, please click on the Internet Shopping Is Safe icon below.

In addition our web site is secured using a Comodo Digital Certificate - a world leader in on-line security. This ensures that all information you send to us via the World Wide Web will be encrypted.

     

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* What is Verified by Visa and MasterCard SecureCode? *

Verified by Visa and MasterCard SecureCode are new services that protect your card details with a personal password, designed especially for customers who shop online to give added security. They allow you to create your own password, which only you know, to use every time you shop online using these cards.

* How does Verified by Visa and MasterCard Secure Code work? *

You need to register you card with a password. You only need to do this once, then whenever you use the card to shop online you will be asked to enter the password when you check out.

* What do I need to do to register for Verified by Visa or MasterCard Secure Code? *

You may be asked by your bank to register your card after clicking "Submit Order", and will be directed to your bank's website in order to do so.

If you would like to register your card of your own accord, rather than as part of the TotsPlanet payment process, you will need to contact the bank that has issued your credit card.

* What if I am already registered for Verified by Visa or MasterCard SecureCode? *

If you have already registered, you will be prompted to enter your password when placing your order.

To find out more information about these services:

Click here to visit the Verified by Visa website

Click here to visit the MasterCard SecureCode website